Introduction
Sticky & Stampy (“Santa Mail,” “Santamail.com”, “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and services. By using our website and providing your information, you consent to the practices described in this Privacy Policy.
Information Collection
We may collect personal information from you when you interact with our website or use our services. This may include:
1. Contact Information: Name, email address, phone number, and shipping/billing address.
2. Account Information: Email and password for account registration.
3. Personal Preferences: Customization choices and preferences on our products.
4. Device and Website Interaction Information: Device brand, type, operating system, browser type, version, website navigation, clicks, page time, referral data, and IP address.
5. Children’s Data: Data on children may be collected as part of processing orders or through subscriptions to services with the consent of an adult. Children should not provide this data themselves.
Use of Information
We use your personal information primarily for the following purposes:
1. Process and deliver your orders and maintain your account with us.
2. Provide customer service and respond to your inquiries.
3. Improve our products, services, and website content.
4. Send you emails about news, special offers, new products, sales, or other information with your consent.
5. Protect our rights, property, or safety, such as preventing fraud or abuse.
Sharing of Data
We may share your personal information with associated entities and carefully selected service providers engaged to deliver the best possible product and service offering to our customers. This includes data necessary for website hosting, shipping and deliveries, marketing communications, and website research and analysis. We ensure that any third-party entities engaged maintain confidentiality of your personal information.
We do not sell or trade your personal information to third parties, and it is not disclosed outside the above-mentioned situations unless we have your permission or are required by law.
Cookies and Pixels
We use cookies and pixels to collect visitor information on our website. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your web browser. They allow us to respond to you as an individual, personalize your return visits, and provide you with information about products that interest you. Cookies help us improve website operations and gather marketing information to enhance our service to you.
You can prevent cookies from being used in your browser, but to enjoy shopping with Sticky & Stampy, your computer must be set to receive cookies.
Third-Party Websites
Our website may contain links to other websites. Please note that our Privacy Policy applies only to Sticky & Stampy’s (DBA: Santamail.com) website, and we are not responsible for the privacy practices or content of other linked websites. You should review the Privacy Policy of the respective website.
Email Communications
We only send marketing emails to those who have opted in to receive them. If you wish to change your preferences or unsubscribe from our marketing emails, you can do so by using the links provided in the email.
Consent
By using our website and providing your personal information, you consent to the collection, storage, and processing of your information as described in this Privacy Policy.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services. The most recent version will be posted on our website with the effective date.
Contact Information
If you have questions, complaints, comments, or requests regarding this Privacy Policy, please contact our Privacy Officer at info@santamail.com.